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45 pages 1 hour read

John C. Maxwell

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You

Nonfiction | Book | Adult | Published in 1998

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Chapters 11-15Chapter Summaries & Analyses

Chapter 11 Summary: “The Law of the Inner Circle”

No leaders succeed alone. The Law of the Inner Circle dictates that a leader’s potential is defined by the people closest to them. Maxwell uses Tour de France champion Lance Armstrong as an example: The athlete admits he would have never won a single title without the people supporting him. These people include his coach, Chris Carmichael; his director, Johan Bruyneel; his sponsors, such as Trek, Nike, and Shimano, who worked together to provide his equipment; and his team of cyclists who sacrifice their own wins to help Armstrong. His opportunity for success would have been severely reduced without their help.

Team leadership has recently become more valued in business because people have realized that no one can become an expert in every field. This is true even of the 21 Laws of Leadership: Nobody is good at all 21 Laws. Thus, it becomes important for leaders to intentionally surround themselves with the appropriate people. These people must possess the following characteristics:

  1. They must exert high influence on others to help the leader.
  2. They must bring a complementary skill to the table to make up for the leader’s flaws.
  3. They must hold a strategic position to be effective.
  4. They must add value to the leader and the organization to be useful.
  5. They must positively impact others in the inner circle so everyone elevates each other.

People who are not mature, do not have good character, and rarely display excellence should never be part of a leader’s inner circle. Leaders just starting out may have to build from scratch. They must take the time to get to know others, learn their individual abilities, and intentionally seek the right people out. Subsequently, it is their duty to constantly improve their inner circle as they extend their sphere of influence. For example, Maxwell had to change most of the old staff and train the rest when he led Skyline Church and they hit a plateau in their influence. He divided the old leaders into three groups according to their performance, then dismissed the bottom third. He replaced them with people with greater skill, and by the end of his time there, Skyline’s weekly attenders tripled. After Maxwell left, organizations from across the world recruited the individual leaders he had trained because they had achieved excellence in their own right. In sum, a good leader must always seek to surround themselves with people who are also exemplary.

Chapter 12 Summary: “The Law of Empowerment”

In Chapter 12, Maxwell uses American businessman Henry Ford as an example of a leader who did not abide by the Law of Empowerment. After the initial success of the Model T, Ford refused to listen to leaders in his company who wanted to offer improvements on the car. As a result, he lost market share. Henry Ford’s son died early. His grandson, who was young and inexperienced when he took over the company, surrounded himself with great leaders but was too insecure in his own position to allow them to truly shine. As a result, he pitted them against one another and undermined their potential. In sum, he knocked talented leaders down to maintain his position at the top.

The Law of Empowerment is the opposite: It dictates that successful leaders empower others so they reach their full potential. There is no scarcity of leadership, and empowering others does not decrease one’s own share of the pie. Similarly, leadership analysts have proven that the most successful organizations give all capable leaders the ability to contribute to their fullest ability. If they fail to do so, the organization will encounter problems that followers cannot resolve on their own, creating frustration and pushing people to seek alternatives.

There are three common reasons leaders fail to excel at the Law of Empowerment. First, they fear losing their current status and power. Second, they are scared of change and try to resist it. Finally, they lack self-confidence, focusing inward instead of looking to others. Maxwell emphasizes that the strongest leaders never lack self-confidence; they are secure enough to “give themselves away” to empower others (168). He believes Abraham Lincoln’s presidency testifies to this: Lincoln took the blame when his generals performed poorly. He sought to replace them with better leaders and let them have the credit when they did well. He gave his best generals the freedom to fight however they wished without feeling threatened by their success.

The most important step to empowering others is to believe in them, which in turn will push them to believe in themselves. Maxwell argues that leaders who help others also help themselves by growing the number of people who have the ability to help them in turn.

Chapter 13 Summary: “The Law of the Picture”

The Law of the Picture posits that people will act as their leaders act—good leaders are not simply great visionaries of the future, but also practical people. This chapter opens with the story of Easy Company, a group of paratroopers who fought in World War II and became famous for their contributions to the war. One of their best leaders, Dick Winters, was revered for leading his men in battle. Once, his men were tasked with retaking the town of Carentan from the Germans. As bullets flew on the road, Winters’s men hid in trenches and refused to move, even though stalling would ultimately end in defeat. Winters then decided to move forward himself. He stepped on the road as bullets flew around him and his courage pushed his soldiers to charge ahead as well. They ultimately captured the town.

The best leaders should set an example. They provide their followers with purpose (letting them know why they should move in a certain direction), a picture (allowing them to see what they are striving for), and a plan (sketching out how to achieve that goal). They need to continuously and creatively explain their vision to their followers, who may not be able to visualize it on their own. Most importantly, they also must live that vision: This is the most effective way to communicate with and reach their followers. In sum, the best leaders set a good example for others to follow.

Aspiring leaders should remind themselves to abide by the Law of the Picture by remembering the following four truths:

  1. A leader’s actions are always watched by their followers, who seek to emulate them.
  2. Teaching to do what’s right is not the same as doing what’s right—it is much easier. People are always more willing to emulate leaders who embody their beliefs.
  3. Leaders should strive to improve themselves before attempting to improve others.
  4. A leader’s most valuable gift to others is setting a good example.

Maxwell sums up Chapter 13 by arguing that leadership is “caught” rather than “taught.” The best leaders are good role models for their followers and do not shy away from holding themselves accountable for their actions.

Chapter 14 Summary: “The Law of Buy-In”

This chapters begins with the story of Indian political ethicist Mahatma Gandhi. Educated in the UK as a lawyer, Gandhi gained the Indian people’s trust for fighting relentlessly for their rights. His influence was so big that he convinced his people to fight against British colonial rule through nonviolent civil disobedience, even though everyone knew it would be a long, difficult road. People could follow his vision because they believed in him. Maxwell summarizes this as the Law of Buy-In—“the leader finds the dream and then the people. The people find the leader and then the dream” (190).

The Law of Buy-In can be seen in action through the common practice of hiring actors and star athletes as marketing tools. Consumers care less about the product they are selling than the person who is delivering the message. Similarly, the Law of Buy-In posits that people do not see the leader’s vision, but the messenger or leader himself. In other words, if the vision is good but the leader is bad, then people will seek a different leader to realize their goals.

On the other hand, a leader with a bad vision might also have trouble finding people. If they want to prevent people from defecting, they have to either compromise and find a common goal or use force—such as through withholding a paycheck or the threat of physical violence. The strongest leaders have people buy in to both their vision and character.

It often takes time for people to buy in to a leader. Maxwell experienced this when he first worked at Skyline. He knew that the church’s project for building a multi-million-dollar community center was detrimental, but without the people’s backing, he could not enforce his vision. He therefore delayed the project and spent his time connecting with others and improving the church in different ways. After a year, he had earned people’s respect, and when he proposed to build an auditorium instead of the community center, people overwhelmingly voted in favor of this new direction. Ultimately, no matter how noble the cause, it can only be realized with the help of an equally worthy leader.

Chapter 15 Summary: “The Law of Victory”

The Law of Victory posits that good leaders are victorious simply because they refuse to accept defeat and proactively find ways to reach their goals. Maxwell believes Winston Churchill, former prime minister of the United Kingdom; Franklin D. Roosevelt, former American president; and Nelson Mandela, former president of South Africa, are all good examples of leaders who refused to yield under tremendous pressure. Churchill fought to prevent former German dictator Adolph Hitler from engulfing the entirety of Western Europe at a time when Germany seemed one step away from winning the war; Roosevelt devised plans to bring the American economy out of the Great Depression, create jobs for thousands of people, and aid in the war effort in Europe; and Mandela fought against the oppressing forces of the Apartheid in South Africa by staging peaceful protests, rallying people and resources overseas, standing trial, and negotiating changes in the government at the risk of his own life. These leaders succeeded because they refused to envision a world in which their efforts failed.

There are three key components to build up a strong dedication to victory in any organization. First, everyone’s vision of the future must be unified. Second, members of the organization must have diversified skills. Finally, the organization must be headed by a strong leader dedicated to empowering others and relentless in the pursuit of success. The greater the leader’s dedication to victory, the greater the actual chances of success.

Chapters 11-15 Analysis

These chapters describe how leaders should behave and how they should treat others. Whereas previous chapters described a leader’s attitude and provided examples of practical skills they must master, this section focuses on who they should attract, how they can retain highly talented people, and why they must empower others.

In “The Law of the Inner Circle,” “The Law of the Picture,” and “The Law of Victory,” Maxwell argues that good leaders must surround themselves with like-minded people to effect change. They must first work on themselves; the best leaders do not accept defeat and think practically. They help followers visualize a better future and plan a course for how to reach it. In other words, leaders must be aware of their own shortcomings and work strategically to improve them—their behavior is dictated by the type of crowd they want to attract. The higher they want to climb, the better their own character must be.

“The Law of Empowerment” and “The Law of Buy-In,” meanwhile, describe how good leaders should treat others. Maxwell argues that The Greatest Leaders Add Value to Others. The purpose of leadership is to empower others so that followers help the leader accomplish their vision in turn. This is especially important for leaders of larger organizations, who require the help of other talented people to smoothly run operations. Leaders who are insecure might feel threatened by having other talented people around them, but the best leaders are not threatened by others. Instead, they work on themselves and rely on others for help.

According to Maxwell’s ideal, leaders have a symbiotic or mutually beneficial dynamic with their followers and with other leaders on their team. Whereas the leader’s role is to guide and inspire, the follower’s role is to supply the manpower to improve everyone’s overall conditions. In sum, a leader must behave adequately to attract the right crowd to help them accomplish their vision. This vision must inherently add value to others, as empowerment is what encourages followers to remain loyal to the leader. This idea recurs throughout later chapters of Maxwell’s work.

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