57 pages • 1 hour read
Matthew DesmondA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Larraine tries to figure out how to find the rest of the money she needs to give Tobin to avoid being evicted. She calls different organizations to no avail. Larraine has a brother, Beaker, who lives in the trailer park, but he’s in the hospital and worse off than she is. Her sister Susan also lives in the park and is doing well, but she doesn’t trust Larraine to spend money wisely. There is another younger brother, Ruben, who has a good job and a nice house, but they are not close. Larraine has two daughters, Megan and Jayme, but the older daughter, Megan, will not loan her money, after Larraine failed to pay back an earlier debt. Jayme works at Arby’s as part of a prison work-release program and is willing to have her check sent to Larraine, but that won’t be soon enough to help. Larraine asks her pastor for help because his church lent her money once after she was robbed. This time, the pastor first asks Susan her opinion about doing this again. Susan says the church shouldn’t do it, and Larraine receives no help.
Eagle Moving and Storage—one slogan is “Order Some Carryout”—handles many of the city’s eviction moves, and those make up 40% of its business. Each crew works with two sheriff’s deputies. After the deputies deliver an eviction notice, tenants can either have their belongings moved to storage, where they will have to pay to get them back, or have their things moved to the curb. Some houses still have tenants while others are already abandoned. Every day brings unique and odd experiences, including a woman with jars full of urine, a man with 10,000 cassette tapes of UFO activity, and another man who steps back inside his house to shoot himself in the head. All the tenants seem unprepared and ask for more time, which they don’t get. As Tim, the leader of one moving crew says, “Snowstorm. Rainstorm. We don’t give a shit” (115). Around 70% of the belongings that go into storage are never collected and, after picking out what little can be salvaged or sold, the majority ends up in the dump.
Larraine’s brother, Ruben, comes to the trailer park to pay the money she owes. Tobin, however, refuses the money and walks away. Later that day, the sheriff’s deputies and eviction moving crew arrive at her trailer. Larraine asks for her things to be taken to storage. After the crew leaves, she breaks back in and, with the help of two neighbor boys, gathers up what’s left behind to pile in the living room of her brother Beaker’s trailer. Then, she lets out a muffled scream and punches his couch over and over again.
At the beginning of December, at the duplexes off Wright Street, Lamar is trying to work off the late rent he owes Sherrena. He agrees to paint Patrice’s old apartment, but after completing it, she says the work is too shoddy and won’t credit him for it. Lamar agrees to do additional work, and then waits for her verdict. He’s in a bind because Sherrena can always have other people—including crack addicts, or “hypes”—do the work even cheaper. The one bright spot is Kamala, the new upstairs tenant, and her three young daughters. Lamar does his best to help her out and even lends her a hotplate—all she has is a microwave, as landlords don’t like to include appliances due to the cost—after assuring her it won’t cause a fire.
At the end of December, Quentin drives to Trisha’s apartment to pick up her boyfriend, Chris, to do maintenance work. Quentin’s maintenance crews consist of friends, family members, and other acquaintances who are unskilled and desperate for money. They work for cash, usually six to ten dollars per hour. As Sherrena says about them, “[N]o matter how much money it is, it’s money. And they will work, and they will work for low prices” (141). Experienced carpenters, plumbers, and electricians are not a priority, as landlords typically do as little maintenance as possible, usually just enough to pass a DNS inspection before a tenant moves in.
By now, Quentin’s alcoholic Uncle Verne is almost finished with the painting needed at Patrice’s old apartment, which means Lamar will receive no credit for his efforts. The men argue about how much the work is worth, but after Quentin offers to have someone else finish the job, Verne accepts a lower rate. Quentin pays him in cash and drops him off at a liquor store. Later, Patrice and Natasha visit the apartment and see how much nicer it looks now than before. They don’t realize a basic fact: a renter’s leverage to have work done is at its highest point before moving in.
Sherrena and Quentin return home after spending eight days in Jamaica, where they took long walks on the beach, rode Jet Skis, and chartered a glass-bottom boat. Back in Milwaukee, Sherrena has forty messages waiting on her cell phone. It’s the first of the month, which means it’s time to collect rent, evict tenants, and move new tenants into vacant properties.
As property values became inflated in the run-up to the housing market collapse, Sherrena would work with tenants on rent-to-own agreements for properties she’d bought at much lower prices. She targeted mentally- and physically-disabled people on SSI, whose credit scores she helped raise, but these were not stories with happy endings. Sherrena admits, “A whole bunch of those people came and bought houses. They ended up losing them […] They just may not have been mentally capable” (157). In addition, while rents increased as property values rose, after the real estate bubble burst they stayed just as high as before. Now, Sherrena usually buys one property a month, looking for ones which offer the most cash flow. All this has led to Sherrena being worth roughly $2 million. She collects $20,000 in monthly rent and, after paying mortgages and related costs, nets about $10,000 a month. Sherrena says: “The ‘hood is good. There’s a lot of money there” (152).
At the end of January, Sherrena is back at the courthouse to evict Doreen, who is withholding rent money equal to the amount she paid a plumber on her own. Doreen doesn’t yet have a plan to move anywhere else, or the money to do it. This is despite the fact that Natasha is pregnant, and a new family member is about to join the already-overcrowded household. She and Sherrena work out a stipulation agreement for her to pay extra money each month to avoid immediate eviction and to not have an eviction on her record.
It’s the day before Arleen must move out, and she is trying to figure out where to go. She has four siblings, none of whom can help. Her Aunt Merva is doing well, but Arleen only wants to ask for help in a real emergency, and this eviction doesn’t warrant that.
Sherrena shows up with Crystal Mayberry, a prospective tenant for Arleen’s apartment. Crystal takes the apartment and says Arleen and her sons can stay there until they find a place to go. These types of off-the-cuff arrangements are common: “It was next to impossible for people to survive deep poverty on their own. If you could not rely on your family, you could reach out to strangers, make disposable ties. But it was a lot to ask of someone you barely knew” (162).
Crystal is eighteen, younger than Arleen’s oldest son, and was born prematurely after her crack addict mother was stabbed in the back during a robbery. She entered foster care at age five and never stayed at one home longer than eight months except, save for her five years with her Aunt Rhoda, until she was kicked out. Crystal has been diagnosed with bipolar disorder and receives a monthly SSI payment of $754.
Arleen continues to look for a place to live. One afternoon, while she is apartment hunting, Crystal calls her in a rage to say they must be out by that night. Arleen thinks Crystal—who moved in with only three trash bags of clothes and no furniture, money, or food stamps—is mainly hungry. So, she spends $99 on the inner-city “meat deal”: forty-five pounds of chicken legs and wings, turkey wings, bacon, salt pork, pork chops, neck bones, pig feet, and other cuts of meat.
At home, Arleen discovers Jori had been calling Crystal a bitch over and over, after Crystal threatened to lock Jafaris outside. Arleen tries to calm everyone down, and Crystal attempts to call her “spiritual mother,” an older woman she met at a group home, for advice about what to do. She cannot reach her and paces around, looking to the ceiling and praying to God. Finally, Crystal informs them they can stay because she’s filled with the spirit of the Holy Ghost. Arleen comforts Jori in her bedroom and tells him, “But this is what comes when you lose your house. This is what comes” (166).
It’s not just landlords who make money from renting to the poor. Another part of the money-making cycle is the eviction process itself, as exemplified by Eagle Moving and Storage. When the moving company was started by the current owners’ father, evictions made up very little of its business. Today, it’s almost half. When deputies serve eviction notices, a company crew will do one of two things: move the tenants’ belongings to the curb or into storage. The company makes money either way, but much more if renters’ possessions are stored. This is the case later in the book, as Arleen and Larraine spend hundreds of dollars paying monthly storage fees for their things which, at least in Arleen’s case, she is never able to get back.
This is a merciless process: some people expect what’s coming, some don’t, almost all are stunned by what’s happening. The psychic toll, something Desmond is concerned with throughout the book, is heavy on everyone. The deputies and movers are forced to become calloused to cope. In an extreme case, one person being evicted goes back into the house and commits suicide. It proves too much for Scott, who also works on a crew cleaning out houses, and he sits on the floor of the trailer he must soon leave and cries, thinking about all the detritus from the shattered lives he’s exposed to every day.
Just as there is a great disparity between the lives of landlords and tenants, the same is true of landlords and their employees. Sherrena has little interest in doing even the most routine maintenance work—only enough to keep building inspectors happy—and what work is done she pays as little as possible for. This includes taking advantage of family and friends, especially if these people have their own reasons to be financially desperate. Just as Sherrena won’t credit Lamar for the work he’s done on her property, her husband, Quentin, bargains down his own alcoholic uncle for painting he’s already completed and then drops him off at a liquor store. After all, if anyone complains too much, Sherrena will hire “hypes,” or crack addicts, who will work all day for twenty-five dollars.
All this misery is a result of community and family ties breaking down. Desmond points out how neighborhoods with stable populations—such as the one Doreen Hinkston lived in for years, before finding herself in Sherrena’s duplex—build connections between residents as everyone, conscious of it or not, is working toward a common good: a safe place to live. When this fails, some people try to rely on their church, but throughout the book that’s shown to be an unreliable resource. Eventually, most people return to the family unit for help, but even those ties fall apart quickly. Some people are too ashamed to let their families know how bad things are in their lives. Sometimes, family members don’t have any resources to spare. Many times, as with Larraine’s family, even if relatives could help, they choose not to. In fact, Larraine’s sister convinces the church they attend to not help Larraine.
The resulting desperation breeds strange bedfellows. For example, in Chapter 12, Crystal takes pity on Arleen and allows her and her boys to stay after she rents their apartment. This arrangement, however, doesn’t last long as Crystal’s problems outweigh the good she is able to do. It’s tragic: all these people realize they can’t make it on their own, but they don’t have the resources or skills to make and sustain healthy relationships.
By Matthew Desmond
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